Customized UI for Rave
当前为
// ==UserScript==
// @name RaveEx
// @version 0.6
// @description Customized UI for Rave
// @author leqin
// @match https://rave.office.net/
// @match https://rave.office.net/cases/*
// @grant none
// @namespace https://gf.qytechs.cn/users/318347
// ==/UserScript==
(function() {
'use strict';
//debugger;
var NAME = 'RaveEx'
var enabled = false
var executed = false
var tempHistoryItemDate = Date.MinValue
var setFeature = function (featureName, enabled) {
setCookie (NAME+'_'+featureName, enabled, 365)
}
var getFeature = function (featureName) {
getCookie (NAME+'_'+featureName)
}
var getCookie = function (cname) {
var name = cname + "=";
var decodedCookie = decodeURIComponent(document.cookie);
var ca = decodedCookie.split(';');
for(var i = 0; i <ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') {
c = c.substring(1);
}
if (c.indexOf(name) == 0) {
return c.substring(name.length, c.length);
}
}
return "";
}
var setCookie = function (cname, cvalue, exdays) {
var d = new Date();
d.setTime(d.getTime() + (exdays*24*60*60*1000));
var expires = "expires="+ d.toUTCString();
document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
}
var addGlobalStyle = function addGlobalStyle(css) {
var head, style;
head = document.getElementsByTagName('head')[0];
if (!head) { return; }
style = document.createElement('style');
style.type = 'text/css';
style.innerHTML = css;
head.appendChild(style);
}
var unique = function (a) {
var prims = {"boolean":{}, "number":{}, "string":{}}, objs = [];
return a.filter(function(item) {
var type = typeof item;
if(type in prims)
return prims[type].hasOwnProperty(item) ? false : (prims[type][item] = true);
else
return objs.indexOf(item) >= 0 ? false : objs.push(item);
});
}
var executeOrDelayUntilConditionMeet = function (condition, callback) {
setTimeout(function(){
if (condition()) {
callback();
}else {
executeOrDelayUntilConditionMeet(condition, callback);
}
}, 100);
}
var getCurrentUrlType = function () {
var path = window.location.pathname;
if (path.startsWith('/cases/unassigned')) {
return 'unassigned'
} else if (path.startsWith('/cases/my/')) {
return 'my'
} else {
return 'case'
}
}
var setHistoryItem = function (element) {
var timeString = $(element).find('.chat-footer > .pull-right').first().text().trim()
var time = Date.parse(timeString) || 0
//var dateString = time.toLocaleDateString()
$(element).before('<div class="menu-bar text-center" style="margin:0;height:auto"><h4>'+timeString+'</h4></div>')
}
var setCaseHistory = function () {
$('case-history').find('[ng-repeat^="historyItem"]').each(function () {
setHistoryItem(this)
})
}
var addEmail = function (mails, newMails) {
var mailAaray = mails ? mails.split(';') : []
var newMailArray = newMails ? newMails.split(';') : []
return unique(mailAaray.concat(newMailArray)).toString().replace(/,/g, ';');
}
var runCase = function () {
var caseController = angular.element($('#breadcrumb')).data().$scope.caseController
addGlobalStyle('.feedback-bar { display: none !important; }'); /*hide bottom float feedback bar*/
addGlobalStyle('.absoluteLeftPane { display: none !important; }'); /*hide left float panel (customer profile, quick facts)*/
addGlobalStyle('.absoluteRightPane { display: none !important; }'); /*hide right float panel*/
addGlobalStyle('.floatingLeftPane { display: none !important; }'); /*hide left float panel (customer profile, quick facts)*/
addGlobalStyle('#incorrect-user-div { display: none !important; }');
addGlobalStyle('.chat-bubble-ViewMore { display: none !important; }');
caseController.ShowFullCaseHistory()
caseController.ShowNewerFirstCaseHistory()
caseController.ExpandAllMessages()
$('[ng-if^="comController.CommunicationData.ToEmailAddresses"]').hide()
$('[ng-if^="comController.CommunicationData.CcEmailAddresses"]').hide()
$('[ng-if^="comController.CommunicationData.Subject"]').hide()
/*hide case attachments*/
$('[ng-if^="caseController.CaseAttachments"]').hide()
$('[ng-repeat^="attachment in caseController.CaseAttachments"]').hide()
addGlobalStyle('.sync-attachment-btn { display: none !important; }');
$('[ng-if^="comController.ShowAttachments"]').hide()
$('[ng-repeat^="attachment in comController.CommunicationData.Attachments"]').hide()
$('#editorSection').hide()
$('#rightPane').hide()
$('#centerPane').removeClass('col-xs-8').addClass('col-xs-10')
$('.attachment-container').hide()
if (!executed) {
setCaseHistory()
executed = true
}
}
var runUnassigned = function () {
}
var run = function () {
//debugger;
switch(getCurrentUrlType()) {
case 'unassigned':
// code block
break;
case 'case':
runCase()
break;
default:
// code block
}
}
var initialResponse = function () {
var caseController = angular.element($('#breadcrumb')).data().$scope.caseController
if (!caseController.IsAddingInternalNote) {
if (!caseController.IsEmailCc) {
caseController.ShowEmailCc()
}
var ownerName = caseController.AgentInfo.FullName
var ownerEmail = caseController.AgentInfo.PartnerData.Email
var tamEmail = caseController.TAMEmail
var caseNumber = caseController.DefaultTicketSubject
var contactName = caseController.Request.RequestData.UserFirstName+' '+caseController.Request.RequestData.UserLastName
var title = caseController.appContext.SelectedRequest.RequestData.Title
var description = caseController.appContext.SelectedRequest.RequestData.UserDescription
var emailCc = caseController.EmailCc
var subject = title ? title : description.slice(0,100)
var irTemplate = '<div><span>Hello '+contactName+',<br></span><div><br></div><div>Thank you for contacting Microsoft Support. My name is '+ownerName+'. I am the Support Professional who will be working with you on this Service Request. You may reach me using the contact information listed below, referencing the '+caseNumber+'.<br></div><div><br></div><div>If you have any questions or concerns, please let me know. <br></div><div><br></div><div>Best Regards,<br></div><span></span><br></div>'
caseController.EmailCc = addEmail(emailCc, ownerEmail+';'+tamEmail)
caseController.EmailSubject ? null : (caseController.EmailSubject = subject)
$('#emailComposeBox').prepend(irTemplate)
}
}
var laborReminder = function () {
var caseController = angular.element($('#breadcrumb')).data().$scope.caseController
var historyController = angular.element($('[ng-if^="historyController.showFullHistory"]')).data().$scope.historyController
var ownerId = historyController.appContext.PartnerData.PartnerId
}
var AddIssueDescriptionTag = function (tag) {
var caseController = angular.element($('#breadcrumb')).data().$scope.caseController
var issueDetails = caseController.RequestDetails.RequestDetailsData.IssueDetails
caseController.RequestDetails.RequestDetailsData.IssueDetails = tag+' '+issueDetails
//$('#issueDetails').val(tag+" "+$('#issueDetails').val());
}
window.RaveEx = {
"run": run,
"initialResponse": initialResponse,
"tag": AddIssueDescriptionTag
};
executeOrDelayUntilConditionMeet(
function () {
return $('#header-dropdown-menu > ul') && $('#header-dropdown-menu > ul').length
},
function(){
$('#header-dropdown-menu > ul').append('<li><div><a href="Javascript:RaveEx.run()" class="ng-scope">Review</a></div></li>')
}
)
executeOrDelayUntilConditionMeet(
function () {
return $('#compose-email') && $('#compose-email').length
},
function(){
$('#compose-email > div.panel-heading').append('<button class="btn btn-attach pull-right ng-scope" onclick="Javascript:RaveEx.initialResponse()"><span translate="" class="ng-scope">Initial Response</span></button>')
}
)
executeOrDelayUntilConditionMeet(
function () {
return $('[name="caseController.issueDetailsForm"]') && $('[name="caseController.issueDetailsForm"]').length
},
function(){
$('[name="caseController.issueDetailsForm"]').append(`<div class="form-group"><div class="row"><div class="col-sm-12"><label translate="" class="ng-scope">Tags</label></div></div><div class="row"><div class="col-sm-12"><span onclick="RaveEx.tag('#Pool Split')" title="SQL Resource constraint required rebalancing.">#Pool Split </span><span onclick="RaveEx.tag('#Auto Resolved')" title="No known action taken.">#Auto Resolved </span><span onclick="RaveEx.tag('#R/O Failover')" title="Farm was failed over to backup.">#R/O Failover </span><span onclick="RaveEx.tag('#App Throttle')" title="High request volume application was throttled to restore service health.">#App Throttle </span><span onclick="RaveEx.tag('#Azure Outage')" title="High impact event caused by factors outside of SharePoint Online.">#Azure Outage </span><span onclick="RaveEx.tag('#Client Side')" title="Any case where the customer took action to resolve the bottleneck.">#Client Side </span></div></div></div>`)
}
)
})();
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